Booking Terms & Conditions

Please read and agree before booking a training course

Read Terms
Best SEND Consultancy & Training Organisation 2023/2024
Disability Support Company of the year 2023/2024
Disability Consultancy of the year 2023/2024
Best North west SEND & Autism Support Consultancy 2023

Bookings Terms & Conditions

  • Normal Allocation: All courses will be filled on a first come first served basis, unless otherwise specified. Once a course is full a reserve list will be kept and any places becoming available will be offered to the reserve list in the order of when NW Autism & SEND Consultancy were notified of interest.
  • Confirmed bookings: No bookings will be accepted without a completed booking form being returned and received by NW Autism & SEND Consultancy and where applicable, with accompanying payment. Bookings will only be confirmed at the point the delegate received written confirmation that they have been allocated a placed on a specified training course.
  • Bookings by an organisation: An organisation booking on training courses on behalf of their employees/volunteers is responsible for ensuring nominated individuals are aware of these terms and conditions and that no places are guaranteed until a booking is confirmed in writing, as per ‘Confirmed bookings’ above.

Cancellation

Cancellation by NW Autism & SEND Consultancy  

  • In the event of NW Autism & SEND Consultancy having to cancel a training course, all delegates will receive confirmation in writing and a full refund.

Cancellation by a delegate of delegate’s organisation

In the event of a delegate or their organisation cancelling a training course the following will apply:

  • All cancellations must be in writing
  • You should try and give as much notice as possible if you need to cancel a booking
  • Cancellation changes are as fellows per person
  • At least 30 days’ notice before the date of the course: 10% of the total cost
  • At least 20 days’ notice before the date of the course: 50% of the total close
  • 19 days’ notice or less before the date of the course: no refund given

(Where a delegate can be substituted for another delegate from the same organisation cancellation charged may not apply).